Orders placed before 16:00 are processed within 1 to 3 business days (Monday to Friday). Transit time is approximately 7 to 11 business days. You will receive an email with tracking details once your order has shipped.

Yes. Shipping is free on all orders within the United Kingdom.

Yes, please contact us as soon as possible at info@winklerboutique.com. We cannot cancel an order once it has been processed.

Yes, within 30 days of delivery. Items must be unworn, unused and returned in their original packaging with all tags attached. Please contact us first at info@winklerboutique.com, as returns without prior approval cannot be processed.

The customer pays for return shipping. Please pack the item securely to prevent damage in transit.

Once we have received and inspected the returned item, the refund is issued to your original payment method within 7 days after approval.

Yes. Email info@winklerboutique.com and we will tell you the next steps.

We are sorry about that. Email info@winklerboutique.com with your order number and photos of the issue, and we will resolve it with a replacement or another suitable solution.

We accept Visa, Mastercard, Maestro, American Express, Shop Pay, Google Pay and Apple Pay. All transactions are processed in GBP.

Email info@winklerboutique.com or call +31 644 003 444, Monday to Friday, 9:00 to 17:00. You can also use our contact form.